Balanced Scorecard is a management measurement system that provides organizations with a process through which their Vision and Strategy can be translated into action.  

 

When fully deployed, the Balanced Scorecard transforms strategic planning from an academic exercise into a fully functional operating plan. It helps to focus the daily actions of employees in a collaborative fashion towards the achievement of organization strategies.

 

 

 

 

 

 

 

 

 

 

 

 

 

With Balanced Scorecard, a more comprehensive measurement tool is made available. This is achieved by adopting a balanced perspective by considering the customer, internal business / organization process and learning and growth aspects besides the traditional focus on financial goals of most contemporary measurement tools. 

 

Course Objectives

• Balanced Scorecard as a measurement system

• The Customer perspective

• The Internal Organization Process perspective

• The Learning & Growth perspective

• The Financial perspective

• Balanced Scorecard as a strategic management tool

• Developing Performance objectives and measurements through Strategic theme

• Benefits of Balanced Scorecard

• Key Success Factors

• Planning, implementing and sustaining Balanced Scorecard

 

Who Should Attend

• Senior Management

• Department Heads