More and more we read of corporate scandals that have brought down huge conglomerates, caused millions of dollars in loss, and created substantial job loss. The business world is demanding change.  Now we seek to do business with companies who have strong work ethics, who are transparent and have established compliance regulations. Integrity in our processes and quality in our products are needed to ensure the competitive future of our corporations.   

Work Ethics is a collection of values and behaviours which people feel are moral. In other words, "ethics" is the name we give to our values or good behaviour. This two day programme is designed to review corporate values and define the behaviours desired in the workplace. 

Course Objectives:

What is Work Ethics?

• Definition

• Advent of the information age

• Understanding why work ethics are important in today’s organisation

• Transparency in business

• Malaysia’s Vision 2020

• Characteristics of a successful worker

• Workshop:  Group Exercises

Defining Work Ethics

• What do companies seek from their employees?

• Evaluating your work ethic

• Workshop:  Exercise

Interpersonal Skills

• How others see us vs. how we see ourselves

• Self Awareness:  improving your interpersonal skills

• Communication Skills – how do you communicate?

• Phone Skills

• Courtesy and Manners

• Workshop:  Exercises

Who Should Attend:

• All employees