Successful coaching and counselling of employees can make a critical difference in the quality and quantity of an employee's work. Increasingly with the changing work environment caused by economic downswings, retrenchments and mergers and acquisitions, today’s manager must find new ways to coach and motivate their employees to achieve higher levels of quality and performance to ensure their company’s competitive edge.

This course is designed to help managers, supervisors and team leaders define the qualities of an effective coach and learn techniques to coach and counsel their staff to attain high levels of achievement.

Course Objectives:

• Learn of the roles and expectations of coaches / coachees

• Gain knowledge on the process to successful Coaching and Counselling

• Use the correct coaching and counselling technique to help employees remove performance barriers

• Execute a model for giving effective feedback

Who Should Attend:

• Managers

• Supervisors

• Project Managers

• Team Leaders

• HR Professionals