Fortner

Consulting

Level 28, The Gardens South Tower, Mid Valley City
Kuala Lumpur, Malaysia. Tel: 03 - 2298 7322

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TRAINING PROGRAMMES  

 Coaching and Counselling Training

Balanced Scorecard
 
 Change Management

 Coaching and Counselling

 Competency Based Interviewing
Dealing with Difficult People

 Employee Engagement

 HR for Non-HR Managers

 Leadership Development

Management Development

Mentoring

 Mergers & Acquisitions
Organizational Strategy
Performance Management
Problem Solving & Decision Making

 Recruitment & Interviewing

 Succession Planning
Talent Management
Train the Trainer

Successful coaching and counselling of employees can make a critical difference in the quality and quantity of an employee's work. Increasingly with the changing work environment caused by economic downswings, retrenchments and mergers and acquisitions, today’s manager must find new ways to coach and motivate their employees to achieve higher levels of quality and performance to ensure their company’s competitive edge.

This course is designed to help managers, supervisors and team leaders define the qualities of an effective coach and learn techniques to coach and counsel their staff to attain high levels of achievement.
 

Course Objectives:

  • Learn of the roles and expectations of coaches / coachees

  • Gain knowledge on the process to successful Coaching and Counselling

  • Use the correct coaching and counselling technique to help employees remove performance barriers

  • Execute a model for giving effective feedback
     

Who Should Attend:

  • Managers

  • Supervisors

  • Project Managers

  • Team Leaders

  • HR Professionals
     
 

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