The Balanced Scorecard is a management measurement system that provides organizations with a process through which their Vision and Strategy can be translated into action.  

When fully deployed, the Balanced Scorecard transforms strategic planning from an academic exercise into a fully functional operating plan. It helps to focus the daily actions of employees in a collaborative fashion towards the achievement of organization strategies.

With Balanced Scorecard, a more comprehensive measurement tool is made available. This is achieved by adopting a balanced perspective by considering the customer, internal business / organization process and learning and growth aspects besides the traditional focus on financial goals of most contemporary measurement tools.

Course Objectives:
 

• Balanced Scorecard as a measurement system

• Balanced Scorecard and the Customer perspective

• Balanced Scorecard and the Internal Organization Process perspective

• Balanced Scorecard and the Learning & Growth perspective

• Balanced Scorecard and the Financial perspective

• Balanced Scorecard as a strategic management tool

• Developing Performance objectives and measurements through Strategic theme

• Benefits of Balanced Scorecard

• Key Success Factors

• Planning, implementing and sustaining Balanced Scorecard

Who Should Attend:

• Senior Management from all functions

• Department Heads