Balanced Scorecard Training - Malaysia, Fortner Consulting

Fortner

Consulting

Level 28, The Gardens South Tower, Mid Valley City
Kuala Lumpur, Malaysia. Tel: 03 - 2298 7322

Training & Development Practice

TRAINING PROGRAMMES

Balanced Scorecard Training

Balanced Scorecard

Change Management

Coaching and Counselling

Competency Based Interviewing

Dealing with Difficult People

Employee Engagement

HR for Non-HR Managers

Leadership Development

Management Development

Mentoring

Mergers & Acquisitions

Organizational Strategy

Performance Management

Problem Solving & Decision Making

Recruitment & Interviewing

Succession Planning

Talent Management

Train the Trainer

The Balanced Scorecard is a management measurement system that provides organizations with a process through which their Vision and Strategy can be translated into action.

When fully deployed, the Balanced Scorecard transforms strategic planning from an academic exercise into a fully functional operating plan. It helps to focus the daily actions of employees in a collaborative fashion towards the achievement of organization strategies.

With Balanced Scorecard, a more comprehensive measurement tool is made available. This is achieved by adopting a balanced perspective by considering the customer, internal business / organization process and learning and growth aspects besides the traditional focus on financial goals of most contemporary measurement tools.

Course Objectives:

Balanced Scorecard as a measurement system
Balanced Scorecard and the Customer perspective
Balanced Scorecard and the Internal Organization Process perspective
Balanced Scorecard and the Learning & Growth perspective
Balanced Scorecard and the Financial perspective
Balanced Scorecard as a strategic management tool
Developing Performance objectives and measurements through Strategic theme
Benefits of Balanced Scorecard
Key Success Factors
Planning, implementing and sustaining Balanced Scorecard

Who Should Attend:

Senior Management from all functions
Department Heads