Organizations
conduct Employee Surveys to gain an
understanding of employee attitudes and
engagement, teamwork, company culture,
management performance, and communication.
Management needs the opinions of the work
force to identify areas for improvement and
conducting a survey provides management with
the insight necessary to tweak the
organization’s
health towards improved productivity and
employee satisfaction.
Employee Surveys allow the
organization to:
-
focus on areas for improvement and provide priorities for those
areas
-
establish a benchmark for organizational
improvement and measure progress towards it
-
establish a benchmark for organizational
improvement and measure progress towards it
-
change processes and practices that are redundant and ineffective
within the organization
-
engage employees in the process of running the business by
encouraging their participation in the survey resulting in focused
corporate initiatives
Success criteria:
The key success factors associated with quality Employee Surveys
are:
-
focus on areas for improvement and provide priorities for those
areas
-
involving all staff in the process
-
ensuring the questions asked are both comprehensive but
understandable by the employee base
-
communicating the purpose, handling and outcome of the survey
-
ensuring senior management cooperation and support
-
allowing confidentiality and anonymity to participants of the
survey
-
providing results and management feedback on the survey results
in a timely manner
-
provide action steps as a result of the survey to the employee
base acting on the results
Areas to Survey:
A typical employee survey should focus on
employee satisfaction and engagement and provide insight into areas
for improvement. Typical focus areas are as follows:
-
Communication
-
Corporate Culture
-
Management Behaviour
-
Career Development
-
Training & Development
-
Teamwork and interdepartmental relationships
-
Compensation
and Benefits
-
Employee
Commitment / Engagement
Fortner Consulting will work with your
organization to identify the key areas to survey based on your
business model, industry and age of your employees.
Our Employee Survey solutions are web-based
and offer your organization and its employee base total
confidentiality and anonymity.
