Organisations conduct employee surveys to gain an understanding of employee attitudes and engagement, teamwork, company culture, management performance, and communication. Management needs the opinions of the work force to identify areas for improvement and conducting a survey provides management with the insight necessary to tweak the organisation’s health towards improved productivity and employee satisfaction.

Employee surveys allow the organisation to:
 

• focus on areas for improvement and provide priorities for those areas

• establish a benchmark for organisational improvement and measure progress towards it

• change processes and practices that are redundant and ineffective within the organisation

• engage employees in the process of running the business by encouraging their participation in the survey resulting in focused corporate initiatives

Success criteria:
 

The key success factors associated with quality employee surveys are: 
 

• involving all staff in the process

• ensuring the questions asked are both comprehensive but understandable by the employee base

• communicating the purpose, handling and outcome of the survey

• ensuring senior management cooperation and support

• allowing confidentiality and anonymity to participants of the survey

• providing results and management feedback on the survey results in a timely manner

• provide action steps as a result of the survey to the employee base acting on the results.

Areas to Survey:
 

A typical employee survey should focus on employee satisfaction and provide insight into areas for improvement.  Typical focus areas are as follows:
 

• Communication

• Corporate Culture

• Management Behaviour

• Career Development

• Training & Development

• Teamwork and interdepartmental relationships

• Compensation and Benefits

• Employee Commitment
   

We are also able to provide online surveys.