Organisations
conduct employee surveys to gain an understanding of employee
attitudes and engagement, teamwork, company culture, management
performance, and communication. Management needs the opinions of
the work force to identify areas for improvement and conducting a
survey provides management with the insight necessary to tweak the
organisation’s health towards improved
productivity and employee satisfaction.
Employee surveys allow
the organisation to:
-
focus
on areas for improvement and provide priorities for those areas
-
establish
a benchmark for organisational
improvement and measure progress towards it
-
change
processes and practices that are redundant and ineffective within the organisation
-
engage
employees in the process of running the business by encouraging their participation
in the survey resulting in focused corporate initiatives
Success criteria:
The key
success factors associated with quality employee surveys
are:
-
involving
all staff in the process
-
ensuring
the questions asked are both comprehensive but understandable by the employee base
-
communicating
the purpose, handling and outcome of the survey
-
ensuring
senior management cooperation and support
-
allowing
confidentiality and anonymity to participants of the survey
-
providing
results and management feedback on the survey results in a timely manner
-
provide
action steps as a result of the survey to the employee base
acting
on the results.
Areas to Survey:
A typical employee
survey should focus on employee satisfaction and provide insight
into areas for improvement. Typical focus areas are as follows:
We are also able to provide online
surveys.